If you need technical assistance, our Service & Support helpdesk is ready to help you.Most of the Dialoc ID products are designed so that almost all potential problems can be diagnosed remotely. You can send your request for technical information or service to firstname.lastname@example.org and we will get back to you as soon as possible.
In case a product delivered by Dialoc ID has to be repaired, you can return it to the Dialoc ID office in Harderwijk, the Netherlands. You can file a request for a Return of Material Authorization (RMA) number here. Have you been supplied and serviced by one of our partners? Please get in touch with your local supplier directly.
ABOUT DIALOC ID LIBRARY
Dialoc ID has its head office in Harderwijk, the Netherlands with partners in Europe, North- and South America, Asia, Australia and Africa.
Dialoc ID is a leading manufacturer of innovative library solutions using EM (electromagnetic), RFID (Radio Frequency Identification) and Hybrid (EM & RFID) technology.
ALL AROUND THE WORLD
The Dialoc ID products are sold, installed and serviced through our network of official partners located worldwide.