{"id":15121,"date":"2020-02-05T10:58:29","date_gmt":"2020-02-05T10:58:29","guid":{"rendered":"https:\/\/www.dialocidlibrary.com\/?page_id=15121"},"modified":"2025-06-11T08:03:55","modified_gmt":"2025-06-11T08:03:55","slug":"autorisation-de-retour-de-materiel-rma","status":"publish","type":"page","link":"https:\/\/www.dialocidlibrary.com\/fr\/contact\/support\/autorisation-de-retour-de-materiel-rma\/","title":{"rendered":"Autorisation de retour de mat\u00e9riel RMA"},"content":{"rendered":"

[et_pb_section bb_built=”1″ fullwidth=”on” specialty=”off” next_background_color=”#000000″][et_pb_fullwidth_header background_layout=”light” text_orientation=”left” header_fullscreen=”off” header_scroll_down=”off” background_color=”#082044″ parallax=”off” parallax_method=”off” content_orientation=”center” image_orientation=”center” custom_button_one=”off” button_one_border_width=”0″ button_one_letter_spacing=”0″ button_one_use_icon=”default” button_one_icon_placement=”right” button_one_on_hover=”on” button_one_letter_spacing_hover=”0″ custom_button_two=”off” button_two_border_width=”0″ button_two_letter_spacing=”0″ button_two_use_icon=”default” button_two_icon_placement=”right” button_two_on_hover=”on” button_two_letter_spacing_hover=”0″ background_url=”https:\/\/www.dialocidlibrary.com\/wp-content\/uploads\/2015\/12\/foto_header_2.jpg” logo_alt_text=”Return Material Authorization RMA” background_image=”https:\/\/www.dialocidlibrary.com\/wp-content\/uploads\/2015\/12\/foto_header_2.jpg” _builder_version=”3.0.106″]<\/p>\n

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[\/et_pb_fullwidth_header][\/et_pb_section][et_pb_section bb_built=”1″ fullwidth=”off” specialty=”off” parallax_method=”off” module_class=”broodkruimels” custom_padding_tablet=”50px|0|50px|0″ custom_padding_last_edited=”off|tablet” _builder_version=”3.0.106″ background_color=”#ffffff” prev_background_color=”#000000″ next_background_color=”#000000″ disabled=”off” global_module=”15063″][et_pb_row global_parent=”15063″ _builder_version=”3.0.106″ make_fullwidth=”on” custom_padding=”10px|8%|10px|8%”][et_pb_column type=”1_2″][et_pb_code global_parent=”15063″ _builder_version=”3.0.106″ custom_padding=”3px|||”]<div class=”go-back”><a href=”javascript:history.go(-1);”>Retourner<\/a> <span>\/<\/span><\/div>

Home<\/a><\/span><\/span><\/div>[\/et_pb_code][\/et_pb_column][et_pb_column type=”1_2″][et_pb_button global_parent=”15063″ _builder_version=”3.0.106″ button_text=”Contactez-nous” button_url=”\/contact\/” url_new_window=”off” background_layout=”light” custom_button=”off” button_icon_placement=”right” button_alignment=”right” disabled_on=”on|on|on” disabled=”on” \/][\/et_pb_column][\/et_pb_row][et_pb_row global_parent=”15063″ make_fullwidth=”on” gutter_width=”3″ parallax_method=”off” parallax_method_1=”off” column_padding_mobile=”on” background_position=”top_left” background_repeat=”repeat” background_size=”initial” _builder_version=”3.0.106″ custom_padding=”|8%||8%”][et_pb_column type=”4_4″][et_pb_divider global_parent=”15063″ color=”#edf1f4″ show_divider=”on” height=”3″ divider_style=”solid” divider_position=”top” divider_weight=”1″ hide_on_mobile=”on” disabled_on=”on|on|off” _builder_version=”3.0.106″ disabled=”on” \/][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section bb_built=”1″ fullwidth=”off” specialty=”off” transparent_background=”off” background_color=”#ffffff” allow_player_pause=”off” inner_shadow=”off” parallax=”off” parallax_method=”off” padding_mobile=”off” make_fullwidth=”off” use_custom_width=”off” width_unit=”on” make_equal=”off” use_custom_gutter=”off” gutter_width=”3″ module_class=”contentblok” custom_padding_tablet=”50px|0|50px|0″ custom_padding_last_edited=”on|desktop” prev_background_color=”#000000″ next_background_color=”#edf1f4″][et_pb_row make_fullwidth=”on” use_custom_gutter=”on” gutter_width=”3″ parallax_method=”off” parallax_method_1=”off” column_padding_mobile=”on” parallax_2=”off” parallax_method_2=”off” custom_margin=”0px|0px|0px|0px” padding_top_1=”0px” padding_right_1=”0px” padding_bottom_1=”0px” padding_left_1=”0px” padding_top_2=”0px” padding_right_2=”0px” padding_bottom_2=”0px” padding_left_2=”0px” background_position=”top_left” background_repeat=”repeat” background_size=”initial” _builder_version=”3.0.106″][et_pb_column type=”4_4″][et_pb_text background_layout=”light” module_id=”grooth2″ use_border_color=”off” custom_margin=”0px|0px|0px|0px” custom_padding=”30px|8%|30px|8%” background_position=”top_left” background_repeat=”repeat” background_size=”initial” _builder_version=”3.0.106″ text_orientation=”justified”]<\/p>\n

AUTORISATION DE RETOUR DE MAT\u00c9RIEL (RMA)<\/h2>\n

En cas de probl\u00e8mes techniques avec un produit fourni par Dialoc ID, vous pouvez contacter notre centre d’assistance Service & Support par e-mail<\/a> ou par t\u00e9l\u00e9phone. Lorsque le probl\u00e8me ne peut pas \u00eatre r\u00e9solu par t\u00e9l\u00e9phone ou par courrier \u00e9lectronique, le produit peut ensuite \u00eatre renvoy\u00e9 \u00e0 notre bureau \u00e0 Harderwijk, aux Pays-Bas.<\/p>\n

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\nAvant qu’un produit puisse \u00eatre retourn\u00e9, vous avez besoin d’un num\u00e9ro RMA. Vous pouvez demander ce num\u00e9ro d’autorisation de retour de mat\u00e9riel (RMA)<\/strong> <\/span>en remplissant et en soumettant le formulaire RMA ci-dessous. Vous recevrez automatiquement un num\u00e9ro RMA par e-mail. envoy\u00e9 que vous devez l’utiliser lors du retour du produit.<\/span><\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section bb_built=”1″ fullwidth=”off” specialty=”off” transparent_background=”off” background_color=”#edf1f4″ allow_player_pause=”off” inner_shadow=”off” parallax=”off” parallax_method=”off” padding_mobile=”off” make_fullwidth=”off” use_custom_width=”off” width_unit=”on” make_equal=”off” use_custom_gutter=”off” gutter_width=”3″ module_class=”contentblok” custom_padding_tablet=”50px|0|50px|0″ custom_padding_last_edited=”on|desktop” prev_background_color=”#ffffff” next_background_color=”#ffffff”][et_pb_row make_fullwidth=”on” use_custom_width=”off” width_unit=”on” use_custom_gutter=”on” gutter_width=”3″ padding_mobile=”off” allow_player_pause=”off” parallax=”off” parallax_method=”off” make_equal=”off” parallax_1=”off” parallax_method_1=”off” column_padding_mobile=”on” parallax_2=”off” parallax_method_2=”off” custom_margin=”0px|0px|0px|0px” padding_top_1=”0px” padding_right_1=”0px” padding_bottom_1=”0px” padding_left_1=”0px” padding_top_2=”0px” padding_right_2=”0px” padding_bottom_2=”0px” padding_left_2=”0px” background_position=”top_left” background_repeat=”repeat” background_size=”initial”][et_pb_column type=”4_4″][et_pb_text background_layout=”light” module_id=”grooth2″ text_font_size=”14″ use_border_color=”off” custom_margin=”0px|0px|0px|0px” custom_padding=”30px|8%|30px|8%” background_position=”top_left” background_repeat=”repeat” background_size=”initial” _builder_version=”3.0.106″] \n

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    Informations client\n<\/h2>\n

    (Ce formulaire RMA est r\u00e9serv\u00e9 aux partenaires officiels de Dialoc ID!)\n<\/p>\n

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    Informations produit\n<\/h2>\n

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