{"id":15116,"date":"2020-02-05T10:56:03","date_gmt":"2020-02-05T10:56:03","guid":{"rendered":"https:\/\/www.dialocidlibrary.com\/?page_id=15116"},"modified":"2025-06-11T09:45:00","modified_gmt":"2025-06-11T09:45:00","slug":"support","status":"publish","type":"page","link":"https:\/\/www.dialocidlibrary.com\/fr\/contact\/support\/","title":{"rendered":"Support"},"content":{"rendered":"

[et_pb_section bb_built=”1″ fullwidth=”on” specialty=”off” next_background_color=”#000000″][et_pb_fullwidth_header background_layout=”light” text_orientation=”left” header_fullscreen=”off” header_scroll_down=”off” background_color=”#082044″ parallax=”off” parallax_method=”off” content_orientation=”center” image_orientation=”center” custom_button_one=”off” button_one_border_width=”0″ button_one_letter_spacing=”0″ button_one_use_icon=”default” button_one_icon_placement=”right” button_one_on_hover=”on” button_one_letter_spacing_hover=”0″ custom_button_two=”off” button_two_border_width=”0″ button_two_letter_spacing=”0″ button_two_use_icon=”default” button_two_icon_placement=”right” button_two_on_hover=”on” button_two_letter_spacing_hover=”0″ background_url=”https:\/\/www.dialocidlibrary.com\/wp-content\/uploads\/2015\/12\/foto_header_2.jpg” logo_alt_text=”Support” background_image=”https:\/\/www.dialocidlibrary.com\/wp-content\/uploads\/2015\/12\/foto_header_2.jpg” _builder_version=”3.0.106″]<\/p>\n

 <\/p>\n

[\/et_pb_fullwidth_header][\/et_pb_section][et_pb_section bb_built=”1″ fullwidth=”off” specialty=”off” parallax_method=”off” module_class=”broodkruimels” custom_padding_tablet=”50px|0|50px|0″ custom_padding_last_edited=”off|tablet” _builder_version=”3.0.106″ background_color=”#ffffff” prev_background_color=”#000000″ next_background_color=”#000000″ disabled=”off” global_module=”15063″][et_pb_row global_parent=”15063″ _builder_version=”3.0.106″ make_fullwidth=”on” custom_padding=”10px|8%|10px|8%”][et_pb_column type=”1_2″][et_pb_code global_parent=”15063″ _builder_version=”3.0.106″ custom_padding=”3px|||”]<div class=”go-back”><a href=”javascript:history.go(-1);”>Retourner<\/a> <span>\/<\/span><\/div>

Home<\/a><\/span><\/span><\/div>[\/et_pb_code][\/et_pb_column][et_pb_column type=”1_2″][et_pb_button global_parent=”15063″ _builder_version=”3.0.106″ button_text=”Contactez-nous” button_url=”\/contact\/” url_new_window=”off” background_layout=”light” custom_button=”off” button_icon_placement=”right” button_alignment=”right” disabled_on=”on|on|on” disabled=”on” \/][\/et_pb_column][\/et_pb_row][et_pb_row global_parent=”15063″ make_fullwidth=”on” gutter_width=”3″ parallax_method=”off” parallax_method_1=”off” column_padding_mobile=”on” background_position=”top_left” background_repeat=”repeat” background_size=”initial” _builder_version=”3.0.106″ custom_padding=”|8%||8%”][et_pb_column type=”4_4″][et_pb_divider global_parent=”15063″ color=”#edf1f4″ show_divider=”on” height=”3″ divider_style=”solid” divider_position=”top” divider_weight=”1″ hide_on_mobile=”on” disabled_on=”on|on|off” _builder_version=”3.0.106″ disabled=”on” \/][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section bb_built=”1″ fullwidth=”off” specialty=”off” transparent_background=”off” background_color=”#ffffff” allow_player_pause=”off” inner_shadow=”off” parallax=”off” parallax_method=”off” padding_mobile=”off” make_fullwidth=”off” use_custom_width=”off” width_unit=”on” make_equal=”off” use_custom_gutter=”off” gutter_width=”3″ module_class=”contentblok” custom_padding_tablet=”50px|0|50px|0″ custom_padding_last_edited=”on|desktop” prev_background_color=”#000000″ next_background_color=”#000000″][et_pb_row make_fullwidth=”on” use_custom_width=”off” width_unit=”on” use_custom_gutter=”on” gutter_width=”3″ custom_padding=”0px|0px|0px|0px” padding_mobile=”off” allow_player_pause=”off” parallax=”off” parallax_method=”off” make_equal=”off” parallax_1=”off” parallax_method_1=”off” column_padding_mobile=”on” parallax_2=”off” parallax_method_2=”off” custom_margin=”0px|0px|0px|0px” padding_top_1=”0px” padding_right_1=”0px” padding_bottom_1=”0px” padding_left_1=”0px” padding_top_2=”0px” padding_right_2=”0px” padding_bottom_2=”0px” padding_left_2=”0px” background_position=”top_left” background_repeat=”repeat” background_size=”initial”][et_pb_column type=”4_4″][et_pb_text background_layout=”light” module_id=”grooth2″ use_border_color=”off” custom_margin=”0px|0px|0px|0px” custom_padding=”30px|8%|30px|8%” background_position=”top_left” background_repeat=”repeat” background_size=”initial” _builder_version=”3.0.106″ text_orientation=”justified”]<\/p>\n

Support<\/h1>\n

Si vous avez besoin d\u2019une assistance technique, vous pouvez contacter notre centre d\u2019assistance Service & Support<\/strong><\/span>. Vous pouvez envoyer vos questions techniques \u00e0 support@dialocid.com<\/a> et nous vous r\u00e9pondrons dans les meilleurs d\u00e9lais. La plupart des produits Dialoc ID sont con\u00e7us de mani\u00e8re \u00e0 ce que les probl\u00e8mes techniques puissent \u00eatre r\u00e9solus via Internet.<\/p>\n

Si un produit livr\u00e9 par Dialoc ID doit \u00eatre r\u00e9par\u00e9, vous pouvez le renvoyer \u00e0 notre bureau de Harderwijk, aux Pays-Bas. Avant de retourner un produit, veuillez contacter notre Service & Support pour obtenir des instructions.<\/p>\n

Si les produits Dialoc ID sont fournis par l’un de nos partenaires, nous vous prions de contacter directement votre fournisseur.<\/p>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section bb_built=”1″ admin_label=”section” parallax_method=”off” gutter_width=”3″ custom_padding_tablet=”50px|0|50px|0″ custom_padding_last_edited=”on|desktop” _builder_version=”3.0.106″ prev_background_color=”#000000″ global_module=”14972″][et_pb_row admin_label=”row” global_parent=”14972″ make_fullwidth=”on” use_custom_width=”off” width_unit=”on” use_custom_gutter=”on” gutter_width=”1″ custom_padding=”0px|0px|0px|0px” padding_mobile=”on” allow_player_pause=”off” parallax=”off” parallax_method=”off” make_equal=”on” parallax_1=”off” parallax_method_1=”off” parallax_2=”off” parallax_method_2=”off” parallax_3=”off” parallax_method_3=”off” parallax_4=”off” parallax_method_4=”off” column_padding_mobile=”on” background_color_2=”#2c1e43″ background_color_4=”#2c1e43″ background_color_1=”#44335f” background_color_3=”#44335f” bg_img_4=”https:\/\/www.dialocidlibrary.com\/wp-content\/uploads\/2015\/12\/footer_element_gespiegeld.png” background_position=”top_left” background_repeat=”repeat” background_size=”initial”][et_pb_column type=”1_4″][et_pb_text global_parent=”14972″ background_layout=”dark” use_border_color=”off” custom_padding=”15%|15%|15%|15%” background_position=”top_left” background_repeat=”repeat” background_size=”initial” _builder_version=”3.0.106″]<\/p>\n

\u00c0 PROPOS DE DIALOC ID LIBRARY<\/strong><\/p>\n

Dialoc ID est bas\u00e9 \u00e0 Harderwijk, aux Pays-Bas et dispose d’un vaste r\u00e9seau de partenaires en Europe, Am\u00e9rique du Nord et du Sud, Asie, Australie et Afrique.<\/p>\n

Nous sommes fabricant de solutions de biblioth\u00e8que innovantes utilisant les technologies EM (\u00e9lectromagn\u00e9tique), RFID (identification par radiofr\u00e9quence) et hybride (EM\/HF & EM\/UHF).<\/p>\n

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DANS LE MONDE ENTIER<\/strong><\/p>\n

Dialoc ID propose ses produits et services dans le monde entier. Nous sommes fiers de notre vaste r\u00e9seau de partenaires de vente officiels bas\u00e9s dans le monde entier.<\/p>\n

en savoir plus<\/a><\/p>\n

Technologies
\n– RFID<\/a>
\n– \u00c9lectromagn\u00e9tique (EM)<\/a>
\n– Hybride (EM\/RFID)<\/a><\/p>\n

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CONTACT<\/strong><\/p>\n

Dialoc ID Products B.V.
\nDaltonstraat 42
\n3846 BX Harderwijk
\nLes Pays-Bas
\nT +31 (0) 341-422760
\nsales@dialocid.com<\/a><\/p>\n

Visitez \u00e9galement notre site:
\nwww.dialocid.com<\/a><\/p>\n

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LIKE & SUIVEZ NOUS SUR LES M\u00c9DIAS SOCIAUX<\/strong><\/p>\n

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