RETURN MATERIAL AUTHORIZATION (RMA)

In case a product delivered by Dialoc ID has to be repaired, normally our Service & Support helpdesk is contacted by email or phone. When they cannot help to solve the problem, you can return the product to our office in Harderwijk, the Netherlands.

Before returning the product, you first need an RMA number. This so called Return of Material number can be requested by filling in the RMA form below. Automatically you will receive an RMA number by email. Use this form and number to return the product.

Please note: When units are returned without Return Material Authorization RMA form, the repair or replacement can be delayed !

    Customer information

    (This RMA form is for official Dialoc ID partners only!)

    Product information

    *) Required field

    ABOUT DIALOC ID LIBRARY

    Dialoc ID has its head office in Harderwijk, the Netherlands with partners in Europe, North- and South America, Asia, Australia and Africa.

    Dialoc ID is a leading manufacturer of innovative library solutions using EM (electromagnetic), RFID (Radio Frequency Identification) and Hybrid (EM & RFID) technology.

    ALL AROUND THE WORLD

    The Dialoc ID products are sold, installed and serviced through our network of official partners located worldwide.

    learn more

    Technologies
    - RFID
    - Electromagnetic (EM)
    - Hybrid (EM/RFID)

    CONTACT US

    Dialoc ID Products B.V.
    Daltonstraat 42
    3846 BX  Harderwijk
    The Netherlands
    T +31 (0) 341-422760
    sales@dialocid.com

    Please visit also our website:
    www.dialocid.com

    We will be closed for the Christmasholidays from December 24, 2023 to
    January 2, 2024.

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